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how an esim works, How an eSIM Works with Carrefour

Understand the Functionality of eSIM with Carrefour

Account

Account & Payments

Account & Payments

eSIM

eSIM Assistance

eSIM Assistance

eSIM Guide

eSIM Guide

eSIM Troubleshooting

eSIM Troubleshooting

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How do I update my account information?

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How do I update or delete a payment method?

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How do I view and download a receipt?

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Requesting a receipt for an old or recent order?

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How do I view my receipts and order history?

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What is an eSIM and what are its benefits?

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Which devices support eSIM?

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Does eSIM work in all locations (Cruises, Mountains, Deserts, etc.)?

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Will my Standard/Physical SIM Card still work with an eSIM Card installed?

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What do I need to install the eSIM on my phone?

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The data is gone. Can I recharge?

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I have doubts about installing the eSIM. How do I do?

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When should I install and activate the eSIM?

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Will I automatically connect when I arrive at my destination?

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Can I transfer the eSIM to another device?

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How does the cancellation and refund policy work?

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Can I use my applications normally? For example WhatsApp?

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Does my plan have calls and SMS included?

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I can't log into my account.

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How can I make a complaint?

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I think my account may have been hacked!

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I need help with an eSIM. What do I do?

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My account has an unrecognized charge!

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I have a question or problem related to payment!

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Why did the service stop working?

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I can't scan my eSIM QR Code! Why?